Refund Policy
Last Updated: 10-20-2024
At Nathaniel Jones LLC, we strive to provide high-quality services tailored to the needs of our clients. Please review our refund policy carefully. By purchasing our services, you agree to the terms outlined below.
1. All Sales Are Final
Unless otherwise stated in a specific service agreement or contract, **all sales are final**. Due to the nature of our business consulting, online content creation, marketing, and web development services, once work has commenced or services have been rendered, we are unable to offer refunds.
2. Exceptions to the No Refund Policy
Refunds may be granted in the following exceptional circumstances:
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Failure to Deliver Services: If Nathaniel Jones LLC is unable to provide the agreed-upon services due to circumstances within our control, and no work has commenced, a refund may be issued.
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Overpayment: In the event of an accidental overpayment, we will refund the excess amount.
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Duplicate Payment: If a payment has been made more than once for the same service, we will refund the duplicate payment.
Refund requests for these exceptions must be submitted in writing to eric@nathanieljonesllc.com within 14 days of the original transaction.
3. Non-Refundable Services
The following are non-refundable:
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Consultation Fees: Any fees paid for consultations or assessments are non-refundable once the consultation has been provided.
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Completed Services: Services that have been completed or partially completed are not eligible for a refund.
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Deposits and Retainers: Any deposits or retainers paid to initiate services are non-refundable unless otherwise stated in the service agreement.
4. Cancellations
If you wish to cancel a service before work has commenced, please contact us as soon as possible. Cancellations made prior to the start of work may be eligible for a partial refund, minus any applicable administrative fees or expenses already incurred.
5. Dispute Resolution
We are committed to resolving any issues or disputes regarding our services. If you are unsatisfied with the services provided, please contact us at [Your Email], and we will make every reasonable effort to address your concerns.
6. Contact Information
For any questions or concerns regarding this Refund Policy or to request a refund, please contact us at:
Nathaniel Jones LLC
1101 S Rogers Cir Ste 4
33487 Boca Raton
Florida
USA
Email: eric@nathanieljonesllc.com
Phone:+1-800-6797135